Frequently Asked Questions
Our FAQ is here to help
At WunderKult, we strongly believe in quality real products. Every item presented are the ones that we use too.
If in doubt, feel free to verify with the respective brand. We’d be happy to provide you with 100% refund should you produce an official letter from the brand disapproving the authenticity of the item bought from us.
Please refer to https://www.wunderkult.com/shipping-and-delivery-info/ for details on shopping at WunderKult.
Our payment methods are Inter-bank Transfer, PayLah, Credit Card, and PayPal.
For payment via PayLah, our contact number is 9001 9231.
For Inter-bank Transfer and PayLah options, do note that unpaid orders will be automatically cancelled after 24 hours.
We provide delivery within Singapore and international addresses.
On the search bar, simply type in the product name, description, or brand.
This may have occurred due to the quantity input in our settings.
Simply drop us an email at email@example.com.
Once your order is processed, you will receive a confirmation email with your order details. If you did not receive it, please check your spam folder. Otherwise, please contact us at firstname.lastname@example.org.
Unfortunately once your order is placed, we are unable to cancel nor amend it.
Please email us at email@example.com with your order number, and our customer service team will be most glad to assist you.
Do note that the delivery time is stated in good faith, and since it is not within our control, we cannot be held responsible for any late delivery.
No, it is very common to find manufacturing date instead of best-before date on some products.
Please contact us at firstname.lastname@example.org