Frequently Asked Questions

Our FAQ is here to help

At WunderKult, we strongly believe in quality real products. Every item presented are the ones that we use too.
If in doubt, feel free to verify with the respective brand. We’d be happy to provide you with 100% refund should you produce an official letter from the brand disapproving the authenticity of the item bought from us.

Please refer to https://www.wunderkult.com/shipping-and-delivery-info/ for details on shopping at WunderKult.
Our payment methods are credit card and PayPal.

We only provide delivery within Singapore at the moment.

On the search bar, simply type in the product name, description, or brand.

This may have occurred due to the quantity input in our settings.
Simply drop us an email at [email protected].

Once your order is processed, you will receive a confirmation email with your order details. If you did not receive it, please check your spam folder. Otherwise, please contact us at [email protected].

Unfortunately once your order is placed, we are unable to cancel nor amend it.

Please email us at [email protected] with your order number, and our customer service team will be most glad to assist you. 

Do note that the delivery time is stated in good faith, and since it is not within our control, we cannot be held responsible for any late delivery. 

No, it is very common to find manufacturing date instead of best-before date on some products.

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